MyGLED is a secure area of the GLED website available exclusively to our customers. Within MyGLED, you will find many tools and services designed to simplify your hardware ordering and management processes, including:

Online Configuration: GLED offers an online PC configuration system, the “Configurator” which allows you to quickly and easily customize a computer system to your specs, then either place your order or save your configuration and place your order at a later date.
 
Online Catalog: GLED’s online catalog contains a vast array of items from a national distributor that can be purchased through GLED. Alternatively, resellers can have their national distributor-direct pricing uploaded to the GLED website so that complete quotes can be created.

Online Quoting: GLED’s online quoting module is designed to make things easier for customers. With a few simple key strokes you can obtain a quote, including estimated shipping costs! You can then complete the order, or save the quote and convert it to an order at a later date. Resellers can use the markup feature to add their margin to products and then create customized quotes that can be e-mailed or faxed right to their customers.

Order Tracking: Once an order has been placed you can track its progress online. If you ordered computer systems, you’ll even be able to see what stage of the build process they are in.

Return Materials Authorization (RMA) Processing: In the “Tech Support” module of MyGLED, you have the ability to request an RMA online. You can then track the progress of the RMA by simply entering the serial or invoice number.

Advance Warranty Replacement: As part of your RMA processing, GLED gives you the ability to order an advance warranty replacement online.

Defect Tracking: At GLED, we are proud of our low defect rates and we provide this information to our customers through MyGLED. Customers can view their own return and defect rates and compare them against those of the entire GLED customer base.