Independent Software Vendors (ISVs) tend to fall into two groups: Those that supply hardware with their software, and those who leave the hardware decision up to their clients. Both groups are faced with similar challenges.

If you already package hardware systems with your software, then you owe it to your company and your clients to ensure that your hardware is competitive, efficient, and reliable. Your primary business is software, so sourcing systems from some manufacturers or building them yourself can be very inefficient for your company. If you source from a manufacturer you run the risk of receiving mediocre quality hardware, or having to deal with component changes with little or no advance notification. You may wind up being forced to revamp your software to work on a new configuration, which can seriously delay your deployment schedule. If you opt to build the systems yourself, you tie up valuable capital in components and parts that have to be stored and managed at your location. And if you’re building, you aren’t focusing all your resources on your core business: developing your software and attracting new customers.

If you let your clients choose their own hardware, you aren’t faced with the challenges previously mentioned. It would seem as if all the hardware stress is transferred to the client, but this course of action comes with its own set of challenges for an ISV. If your software is particular about how it is installed, or the type of equipment it runs on, or possible conflicts with other software, all of these situations can result in a frustrated client. Clients that don’t properly address these variables when they are buying hardware may experience difficult deployments, requiring you to provide them with a greater level of support. In the end, problems that occur with client provided hardware may still end up becoming your problems.

GLED understands the needs of ISVs, and we focus on minimizing the challenges associated with sourcing hardware. When you order your hardware from GLED, you define the exact hardware configuration required to operate your software successfully and we guarantee each system we manufacture for you will comply with that configuration. It’s as simple as that. Partnering with GLED for your hardware needs has other advantages, including:

Reduced Deployment Times: GLED simplifies the deployment process by delivering the hardware directly to your client with your software pre-loaded.

Reduced Support Costs: GLED hardware offers best-in-class quality, and is backed by our qualified support team from our Buffalo, NY headquarters.

Reduced Inventory: GLED stores and manages all stock, freeing up your valuable resources.

Increased Control: When you partner with GLED, we work for you. You specify the platform and configuration, and we guarantee component consistency. By having control over both the hardware and software, you have greater influence over the client experience.

Increased Focus: When you no longer have to worry about hardware you can focus your core business, developing software and attracting new customers.

Increased Client Satisfaction: When you package your software with quality GLED hardware that’s deployed on schedule, works right out the box, and is backed by U.S. based support, the end result is happy clients.

Increased Sales: Happy Clients = Repeat Business